PLEASE READ THE ENTIR PAGE OR WE CAN"T REFUND.
For eCom Turbo we have a 14 day refund policy however it's subject to the below specifics. Money back guarantee as long and the specifics below are met.
We have a tracking code in every theme file and we can track when you have downloaded it and if you're still using it. Please confirm with us once you have uninstalled the theme.
Due to Piracy and other refund claims you must follow these steps to quality for a refund. Read the entire page or we can't and wont refund you.
Refunds will take up to 21 days depending on your bank. We have no control over this.
To stop illegal selling of our theme we have a tracking code on all files and you will not get support or updates if you are not using your specific file that you downloaded from us. Anyone trying to sell our theme illegally will be sent a letter from our lawyers and if no action is taken we will proceed to court. When our tracking picks up your pirated file on your store you will also be illegally using our products and we have the right to fully prosecute.
YOU MUST LET US KNOW WHEN THE ABOVE IS DONE AND TELL US THE EMAIL YOU USED TO PURCHASE! IF YOU DON'T SEND US THE EMAIL THEN WE CAN'T AND WONT REFUND YOU.
YOU WILL NOT BE REFUNDED IF YOU DON'T SEND THE EMAIL YOU USED.